Helping Realtors With Their Computer Issues.

You may find me at my real estate office or walking on the trails of Barkley Hill or drinking my favorite cup of coffee at the local coffee house. One thing is true, the more I work at the office the more Realtors ask me questions about their computer problems. They know I just graduated from the CNET program from Bellingham Technical College. As I continue to apply for full time positions in Computer Networking or Information Technology I have been working to solve my friend’s computer problems at Keller Williams. There are many different kinds of issues Realtors experience. Some questions pop up over and over again. Others rarely come up, but nevertheless involve important issues that every user needs to know about.

Solving or problem solving a slow running computer issue. This is probably the most common of the 10 common questions. “How do I speed up my computer?” or “My computer takes forever to boot” or “My computer takes forever to open up a file or document or application?” or “I can’t get on the internet”. There are many reasons why computers run slow. Here is a list to help improve computer speed.

Here are 10 common problems and resolutions users often experience:

  1. “I accidentally deleted a file and I want it back” If the file is not in the recycle bin or it wasn’t saved somewhere else then follow these steps:
    To restore a deleted file or folder
    1. Open Computer by clicking the Start button. , and then clicking Computer.
    2. Navigate to the folder that used to contain the file or folder, right-click it, and then click Restore previous versions.

    Backup your file/folder or C drive or both. This is more about prevention than solving a problem. Saving a file/folder or C drive before it disappears can be a life-saver. Here are the steps to backup your files:

    1. Select the StartStart symbol button

    2. select Settings

    3. Update & security

    4. Backup

    5. Add a drive

    Now choose an external drive or network location for your backups.

    Backup page in Settings


  2.  Clean your disk by using Disk Cleanup utility often. Once a week is recommended. Related image
  3. Defragment your hard disk drive. DO NOT USE DEFRAGMENT OF YOUR SOLID STATE DRIVE (SSD). This is only to be performed on a mechanical spinning hard disk drive. 
  4. Uninstall programs you don’t use. Be careful not to delete an application that you need. If you don’t know what the application is used for look it up or ask someone who does know.
    1. Open the Start menu.
    2. Click Settings.
    3. Click System on the Settings menu.
    4. Select Apps & features from the left pane. …
    5. Select an app you wish to uninstall.
    6. Click the Uninstall button that appears.


  5. Scan for Malware or Adware.Scan your computer with an antivirus program. You should scan it with Malwarebytes, which catches a lot of “potentially unwanted programs” (PUPs) that most antivirus programs tend to ignore. These programs try to sneak onto your computer when you install other software, and you almost certainly don’t want them. Your Malware program might be different than Malwarebytes. I have found that this one works well to protect my computer and seems to not make my computer slow during it’s scanning process. There is a free version and a inexpensive paid version which gives you a few more options.

  6. Close you system tray applications or notification area. These applications often launch at startup and stay running in the background but remain hidden behind the up arrow icon at the bottom-right corner of your screen. Click the up arrow icon near the system tray, right-click any applications you don’t need running in the background, and close them to free up resources.
  7. Look and monitor the Task Manager. This will help you find resource-hungry applications. A task manager is a system monitor program used to provide information about the processes and programs running on a computer, as well as the general status of the computer. Some implementations can also be used to terminate processes and programs, as well as change the processes priority. Your PC is running slow because something is using up those resources. If it’s suddenly running slower, a runaway process might be using 99% of your CPU resources, for example. Or, an application might be experiencing a memory leak and using a large amount of memory, causing your PC to swap to disk. This is called paging or pagefile. A pagefile is a reserved portion of a hard disk that is used as an extension of random access memory (RAM) for data in RAM that hasn’t been used recently. A pagefile can be read from the hard disk as one contiguous chunk of data and thus faster than re-reading data from many different original locations. Alternately, an application might be using the disk a lot, causing other applications to slow down when they need to load data from or save it to the disk.
  8. Disable startup programs to prevent applications from launching at startup. This will save memory and CPU cycles, as well as speed up the login process. A startup manager in the Task Manager you can use to manage your startup programs. Right-click the taskbar and select “Task Manager” or press Ctrl+Shift+Escape to launch it. Click over to the Startup tab and disable startup applications you don’t need. Windows will helpfully tell you which applications slow down your startup process the most.
  9. Reduce Animations. Windows uses quite a few animations, and those animations can make your computer a bit slower. For example, Windows can minimize and maximize windows instantly if you disable the associated animations. To disable animations, press Windows Key + X or right-click the Start button and select “System.” Click “Advanced System Settings” on the left and click the “Settings” button under Performance. Choose “Adjust for best performance” under Visual Effects to disable all the animations, or select “Custom” and disable the individual animations you don’t want to see. For example, uncheck “Animate windows when minimizing and maximizing” to disable the minimize and maximize animations.
  10. Lighten up your web browser. Many situations come up when it takes a long time to access the internet. Once in check your add-ons and extensions.  Removing some of them will help speed things up. It’s a good idea to use as few browser extensions, or add-ons, as possible — those slow down your web browser and cause it to use more memory. 

This list is only a few resolutions to help improve computer speed, but will help with most issues. If you have any particular issue that was not on this list please connect with me and I will look into it for you.


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